By Derek V. Mackown | IT Technician & Display Hardware Specialist This question gets asked wrong almost every time. People phrase it as “which technology is better” and the answer to that question depends entirely on what you mean by…
By Derek V. Mackown | IT Technician & Display Hardware Specialist Your screen went black after a driver update. The system is running and you can hear it, the power light is on, but the display is dark. You need…
By Derek V. Mackown | IT Technician & Display Hardware Specialist Color calibration done correctly is not a settings change. It’s a session, a structured sequence of steps that must happen in a specific order because each one builds on…
By Derek V. Mackown | IT Technician & Display Hardware Specialist A ghost image on a laptop screen has a biography. It didn’t appear randomly, it formed over time, from something specific, under specific conditions. And the way it looks…
By Derek V. Mackown | IT Technician & Display Hardware Specialist The first thing most people do when the resolution setting is grayed out is right click the desktop and open Display Settings again. As if opening it a second…
By Derek V. Mackown | IT Technician & Display Hardware Specialist A monitor that randomly goes dark and comes back is one of the most disruptive display problems I deal with, not because it’s technically complex, but because the timing…
By Derek V. Mackown | IT Technician & Display Hardware Specialist Most people have never experienced a properly calibrated touchscreen not because well-calibrated screens are rare, but because nobody has ever told them what to look for. A properly calibrated…
By Derek V. Mackown | IT Technician & Display Hardware Specialist Touch unresponsiveness is one of the most disorienting phone failures to troubleshoot because there’s no visual artifact to examine. The screen looks perfectly fine. The display is on. Everything…
By Derek V. Mackown | IT Technician & Display Hardware Specialist Every other article in my troubleshooting workflow eventually points here. Flickering screen? DDU. TDR crashes? DDU. Blurry output after a Windows update? DDU. Stuck at the wrong refresh rate…
